How Onboarding and Offboarding Can Reduce Risk and Employee Turnover

by Granville Triumph Whether you choose to call it the Great Resignation, the Great Renegotiation or another buzzword, there is no denying the fact that turnover has been historically high during the past two years. According to reporting by Forbes, employee turnover costs American businesses … Continue reading

Why Small Businesses Need Cyber Insurance

by Granville Triumph Many smaller businesses believe they are generally safe from cyberattacks because hackers are looking for a bigger score. According to a recent CNBC survey, 56 percent of small business owners in America say they aren’t concerned about cyber threats, and 59 percent … Continue reading

6 Small Business Trends for 2022

by Granville Triumph Unprecedented challenges of the past two years drove many small and midsized businesses into survival mode, and the day-to-day grind necessary just to keep the doors open didn’t leave much room for long-term planning. Now that they’ve had time to adjust and … Continue reading

‘Tis the Season for Holiday Shopping Scams

by Granville Triumph With supply chain bottlenecks triggering inventory shortages across almost all industry sectors, nervous consumers are starting their holiday shopping early this year in an effort to avoid climbing prices, delivery delays and product shortages. You might be surprised to learn that this … Continue reading

IT Outsourcing is an Efficient Response to ‘The Great Resignation’

Workers across the U.S. are quitting their jobs in record numbers in the wake of the pandemic, a development economists and management experts refer to as “The Great Resignation” or “The Big Quit.” Many information technology executives expect to increase their use of managed services … Continue reading

Why Contact Centers Are Critical During Mergers and Acquisitions

by Granville Triumph More than 8,800 merger and acquisition (M&A) deals were announced in the first quarter of 2021, with a combined transaction value of $878 billion, according to data and analytics company GlobalData. This represents a jump of 48 percent in deal value compared … Continue reading

Proper Planning Helps Overcome the Unique Challenges of Remote Hiring

by Granville Triumph The pandemic has forever altered the nature of work, and many organizations are adopting a “remote first” strategy when hiring. Remote talent acquisition firms are doing a bustling business, and companies are hiring HR professionals who specialize in the recruitment of remote … Continue reading

Remote Working, Productivity and Efficiency: Keys to Making It Work

by Granville Triumph As disruptive as the pandemic has been to business operations, the shift to remote working has been largely successful. This is especially true from the employer’s perspective, according to a PwC surveyof executives and office workers conducted in November and December of 2020. … Continue reading

How Digital Technologies Can Enhance Customer Engagement

Even in today’s e-commerce, app-driven marketplace, face-to-face interactions continue to play a key role in business. That was all thrown into a tailspin by the COVID-19 pandemic. Faced with mandated social distancing requirements, many companies had to retool their sales and marketing strategies overnight. Initially … Continue reading

How Cybersecurity Concerns Can Impact M&A Transactions

by Granville Triumph In 2017, Verizon reduced its purchase price for Yahoo by $350 million, or 7 percent, after Yahoo disclosed data breaches that exposed at least 1 billion user accounts. Yahoo also agreed to assume 50 percent of the liability for investigation into the … Continue reading