4 Technologies for Building Small-Business Success in 2023

by Granville Triumph The new year is always a time for reflection and fresh starts, and so it is for business owners. As we noted in a recent post, research from the U.S. Chamber of Commerce indicates most small-to-midsized businesses have resolved to continue investing in … Continue reading

Strategic IT Investments Help Small Businesses Survive Economic Crisis

by Granville Triumph Small to midsized businesses (SMBs) are often hit the hardest during economic downturns. With unpredictable revenues, constrained cash flow and limited access to capital, SMBs naturally look for ways to curtail spending while riding out the storm. However, research shows they are … Continue reading

Eliminating Waste is Key to Effective Cloud Usage

By Granville Triumph Small and midsized businesses are moving more workloads to the cloud in order to support remote and hybrid work models, reduce IT management and maintenance requirements, and improve business resilience. While increased cloud migration delivers obvious operational benefits, SMBs must be aware … Continue reading

Grant Programs Help SMBs Address Cashflow Issues

by Granville Triumph Rising inflation, falling revenues, labor shortages and supply chain bottlenecks have disproportionately affected small to midsized businesses over the past two years. Approximately 20 percent of SMBs worldwide found have gone out of business since 2020, with women- and minority-owned businesses being … Continue reading

How Onboarding and Offboarding Can Reduce Risk and Employee Turnover

by Granville Triumph Whether you choose to call it the Great Resignation, the Great Renegotiation or another buzzword, there is no denying the fact that turnover has been historically high during the past two years. According to reporting by Forbes, employee turnover costs American businesses … Continue reading

Why Small Businesses Need Cyber Insurance

by Granville Triumph Many smaller businesses believe they are generally safe from cyberattacks because hackers are looking for a bigger score. According to a recent CNBC survey, 56 percent of small business owners in America say they aren’t concerned about cyber threats, and 59 percent … Continue reading

6 Small Business Trends for 2022

by Granville Triumph Unprecedented challenges of the past two years drove many small and midsized businesses into survival mode, and the day-to-day grind necessary just to keep the doors open didn’t leave much room for long-term planning. Now that they’ve had time to adjust and … Continue reading

‘Tis the Season for Holiday Shopping Scams

by Granville Triumph With supply chain bottlenecks triggering inventory shortages across almost all industry sectors, nervous consumers are starting their holiday shopping early this year in an effort to avoid climbing prices, delivery delays and product shortages. You might be surprised to learn that this … Continue reading

IT Outsourcing is an Efficient Response to ‘The Great Resignation’

Workers across the U.S. are quitting their jobs in record numbers in the wake of the pandemic, a development economists and management experts refer to as “The Great Resignation” or “The Big Quit.” Many information technology executives expect to increase their use of managed services … Continue reading

Why Contact Centers Are Critical During Mergers and Acquisitions

by Granville Triumph More than 8,800 merger and acquisition (M&A) deals were announced in the first quarter of 2021, with a combined transaction value of $878 billion, according to data and analytics company GlobalData. This represents a jump of 48 percent in deal value compared … Continue reading