Innovation is one of those concepts that can be difficult to precisely define, especially in terms of business value. Just about everyone would agree that the ability to innovate by developing new or different solutions to real-world problems is a competitive differentiator. But does innovation … Continue reading →

A study from a talent evaluation solutions provider found that high-potential employees are 91 percent more valuable to an organization than other employees. By adding a high-potential employee to your team, you can automatically increase the performance of other team members by 5 percent to … Continue reading →

The customer experience. The patient experience. The student experience. Large corporations, healthcare companies, educational institutions, and organizations in just about every industry have made it their top priority to deliver an exceptional experience for the people they serve. In recent years, these initiatives have extended … Continue reading →

by Granville Triumph Business changes constantly. As technology becomes sophisticated, the rate of change accelerates, making that change difficult to fully understand and even more difficult to control. In recent years, the concept of VUCA – volatility, uncertainty, complexity and ambiguity – has become a … Continue reading →

by Granville Triumph Organizational change is inevitable. When a company is doing well, it needs to change to support ongoing growth and success. When a company is struggling, it needs to change to stop the bleeding and regain its competitiveness. When market conditions change, organizations … Continue reading →

by Granville Triumph It’s no secret that technology is critical to business success. Rather than focusing solely on tools required to perform basic, day-to-day functions, forward-thinking companies are looking for ways to create competitive advantages, respond to customer needs, and develop new products and services … Continue reading →

by Granville Triumph According to Business Insider, more than 3,800 retail stores will close in 2018. Toys R Us is gone, and well-known retailers such as Walgreen’s, Best Buy and Gap are all closing hundreds of stores. Retailers are selling products that are similar or … Continue reading →

by Granville Triumph Annual performance reviews seem simple enough. Evaluate how well an employee has performed his or her job, offer feedback, discuss expectations and accomplishments, establish new goals, document all information, and discuss your assessment with the employee. Performance reviews also give the employee … Continue reading →

by Granville Triumph Nothing can cause conflict and tension in the workplace like discrepancies in salary. “He’s getting paid what!?” “I do twice as much work as her for the same amount of money!” “Must be nice to collect a big check for sitting around … Continue reading →

by Granville Triumph Discussions about Amazon’s search for its second headquarters have reached a fever pitch. More than 200 cities have been clamoring for consideration with the expectation that Amazon would bring tens of thousands of jobs and millions in infrastructure investments and free publicity. … Continue reading →